Should rename app to Long Wait. It makes absolutely no difference if you use this app. You wait just as long when you arrive.
Should rename app to Long Wait. It makes absolutely no difference if you use this app. You wait just as long when you arrive.
Okay, Saturday night, party of 6, one in a wheelchair, call the restaurant Friday, “oh, you’ll have to use the no wait app. Uh, okay. Finally find the app, not on the App Store search, it only gives you the restaurant employee version of the app. Had to find it through the restaurant website. Register, look for the restaurant, okay now we’re getting somewhere. No wait, that’s cool, but it’s only noon, I want to arrive at 6. No way to reserve table for that far in the future. I’ll start looking for restaurants that can offer real reservations, this app is poorly conceived and designed for the restaurants convenience not the customer.
Not sure if it was the restaurant or the app but the app told me there was 6 parties in front of me and not more than 5 minutes later I get a notice that our table is ready. Not useful, accurate or helpful whatsoever.
Won’t let you get in line unless you are within a mile. If your that close then why bother, it won’t make 5 minutes difference in your wait time. The idea is that you get in line but not be at the Restraunt until just before your table is ready.
This app has worked once and has not worked once. It’s worth a try, but not dependable.
This App is Amazing! Hope more restaurants use this!
Awful. Doesn’t refresh. There was a restaurant we kept checking every few minutes. Went from no wait to over a two hour wait!
I’ve used this app several times. Each time it says “show up at x o’clock, your table is almost ready” and here we are 30 mins later still waiting on a table.
Driving to a restaurant in lbi I checked the app multiple times and there was no wait. Closed out app and restarted and now there’s a 50 minute wait. Not a good app.
Watched the app, left for Chuys in Birmingham AL, should have had 15 mins left to wait upon arrival-25 max and the hostess tells us “it will be one hour minimal” kinda worthless and first time user. NOW we will never trust it.
If the link that restaurants send customers is a webpage that literally says the words “we know it’s annoying to have to download an app just to see your place in line“, then maybe instead of doing the annoying thing you should just do the thing that people actually want which is to let them do it on the webpage instead.
Started getting junk email within 15 minutes of downloading and creating a profile. Have deleted the app but still continue to get 10 to 15 emails a day from people trying to sell me something. I blame Apple for allowing these folks to continue to be an approved app.
This app provides very little to no update on the status of a restaurant waiting time, which is the hole point of the app in the first place. In order to get updated info you'll have to go all the way out and back in to the restaurant you were looking for to force a refresh, totally waste of time and false sense of information.
There should be an option to report a restaurant that is on the app but doesnt actually participate. It's misleading. Just got to a restaurant with "come on in" that is actually over an hour.
If you’re riding in the car and want to use the map feature to find a participating restaurant along the way or at your anticipated destination, the map snaps back to your current location. It’s frustrating and renders the feature useless on the move unless you’re stuck in traffic.
There was a 30-45 minute wait at a location that was 2 miles from us, so we spent 10 bucks & took Uber to the destination. We got in the car at 11:30. The app recommended we arrive at 11:52. We got here & checked in at 11:45. It’s now 12:06 & we’re still waiting behind 12 parties. We could have saved 10 bucks & just walked to one of the other restaurants around us that had longer wait times at the time we “got in line” at this restaurant. Horrible app. Deleting, won’t use again.
Twice now I have used this app to “get in line” at a local Chuy’s restaurant. Both times, the wait time the app reports has no basis in reality. Today, the app said 5-15 min wait... even toggled up to 6-16 min. We arrived and were told the wait was 45-60 min. When we asked why, we were told that the app was not tied-in to the restaurant’s system, & times are often wrong. What’s the point then???
Fantastic app! Wish more restaurants would get on board!!
It doesn’t save time, I checked in at exactly the suggested time and still waited 45 mins, the original estimated wait time. The app is just designed to make you feel like a restaurant’s 1st priority but the experience is no different than someone who doesn’t have the app.
If you are a restaurant manager my advice is to stay away from this app, it will make you loose clients! This app is so bad that potential clients will go somewhere else. The app is so limited that doesn’t allow you to search for the restaurant you want. It will just show you a list of restaurants that according to the app are nearby and will make you pick from those. If you look up a restaurant franchising name it might show you locations 70 miles away, but not the one you want to go to...
Great concept with poor execution. This app does not update the wait time at a restaurant until you go all the way out of a search. I should also be able to put a place in line even if there isn’t a wait. This has lead to showing up at a restaurant showing no wait that has a 30-45 minute wait.
2 times in a row now the app has said Come on in! Only to arrive and find a 45 minute wait. What a load of crap this app is!!!!!!!
Kept checking the app on 30 minutes drive to the restaurant. It kept saying “no wait - come on in”. Had read some other reviews that said the app had trouble refreshing so sometimes you had to re-search for a restaurant to get current data. I did that and got the same result. Got to the restaurant and they said 60 to 90 minutes wait. I told them about the app. They looked chagrined and said to refresh the data, you have to double click the home button and swipe the NoWait app off. Then launch it again. Absolute rubbish.
After the service was over I was forced to rate the restaurant (it said optional but no way out of it to proceed). I thought it was a glitch so I deleted the app, and re downloaded it. During setup it asks if it wanted to keep my history, my history took me right back to where I was with the forced rating of the restaurant, that says OPTIONAL!! I don’t often rate just my thing. But since I had to rate something here you go.
There’s a restaurant by my house that is part of NoWait — the only restaurant near me that uses NoWait as it seems very limited and not popular with restaurants. I tried using it. The app told me to get to the restaurant in 20 min. I did. And the. Waited another 30 min for my table. What’s the use in that? I could have just gone to the restaurant without using the app and waited the same 30 min. I’ve now deleted the app from my phone. Not worth the space it was taking up.
You should be able to reserve a spot in line. Closing and reloading the app on a drive into the restaurant is a bit too much.
I have only used it for Buttermilk in Naperville but it has worked perfect every time. Thank you!!
This app is not accurate therefore useless.
This app worked much better 2-3 years ago. When I try to “get in line” at a restaurant that uses Nowait, I get a message saying “problem getting in line.” This seems to be a chronic issue. NoWait has a long way to go to catch up to Open Table.
This app is nice to have but there have been many times it says our table is ready and we go in only to find out our table was either given away or not truly ready. I realize this may not completely be the apps fault but there has to be a more accurate way to do the tables. Also not very many restaurants in the OKC area use it yet. So if you can get more restaurants using it...that would be great!
It isn’t reasonable to expect everyone to download an app which is used probably once or twice a month for most people. It’s also infuriating that I have to spend my own data to download an app for *one* piece of information, that could easily be placed in a webpage. Literally, my place in the line - it’s one number. You guys need a reality check.
Why on earth does it require me to be within 20 miles to make a reservation? If the wait time is 98 to 128 minutes and I can drive there in 40 minutes am essentially shut out. What a crap experience!
App that once worked great, now delivers opposite effect. It used to work such that when you arrived at your recommended time, you were just a few minutes away from getting your table. Last few recent uses of the app, a new wait time of 30 minutes began once we arrived and checked-in. Last use was informed around 5:50pm that wait was 23-38 minutes. We got in line on the app and was told to arrive at 6:20 and that 1 party was ahead of us. We arrived at 6:15 and then a new wait if 30 minutes began once we checked in. If we had just driven to the restaurant (10 minutes away) at 5:50 and waited we would’ve easily been seated by 6:30. Using the app, we waited 25 minutes to leave, then was told to wait another 30 by the restaurant once we arrived. The app actually had the opposite effect of making our wait longer than just showing up without it. We walked out of the restaurant and were seated right away at a great place that close by. No app needed.
I love being able to get my number on the list for our favorite restaurant and still be 20 minutes away.
This app is NOT properly connected with the restaurant. We wasted so much time! NEVER using it again!
The last two times I’ve used this app at Broken Egg, the timing was way off. Last week I ended up waiting an hour and a half longer than what I was told. Today, the app told me to arrive at 10:06 and right now it’s 10:35 and I’m still waiting for a table.
Terrible app. Only has like 3 good restaurants that participate and every time you try to use it, it will say “Problem Getting in line.” Not worth the download.
I used to find this useful, but now I can’t stand it. It’s not always accurate. The restaurants listed aren’t required to use it all the time, so it will often say “Come on in” when there’s actually a 30-minute wait. And, I absolutely hate that it forces you to rate the last restaurant before you can use it. It says “optional,” however, you can’t progress forward to another reservation until you give a rating.
Don’t force me to download and make an account just to see my place in line. You could easily just show me my place in line on the website when I click on the link the restaurant texted me.
Have tried to get in line a couple of times. Keep getting message “invalid argument “. Have yet to resolve
Checked in at 10:30, was told to arrive at around 12:58, checked in 11:15, seated not until 2:30
Can’t reserve a seat because I’m too far from the restaurant. Is there anyway to change this feature for the people that lives in a small town? That would be much appreciated!
WOULD NOT RECOMMEND. Downloaded this app to try and save some time going out for brunch. The app estimated at 10 min wait and suggested we get there at 10:30. When we arrived at the restaurant they said it would be 30-45 min. We decided to give the app another try and the same thing happened. This apps estimates are grossly inaccurate. It has one job and fails miserably.
The app is a good idea and works well. When you have a large party (over 5) on a busy day, then the issue is that while you move up the line, it gets exponentially slower as you get closer to the top. That’s because larger parties keep their priority, but there’s frequently fewer tables for large parties. Then it’ll seem like smaller parties who came later are being seated ahead of you.
It is a good idea in theory. Unfortunately, many restaurants are using “No Wait” to drum up business by saying there’s no wait when there really is a very long wait. We went to a Saltgrass in Richardson, TX on May 12, 2018 that said they had no wait and the entire parking lot was full, and people were parking on the street. This has happened so many times with many different restaurants. The app is no longer worth my time. I’m deleting it.
Had such a disappointing experience w No wait this morning. As my family and I left for brunch, we tried to get in line via no wait. The app crashed - wouldn’t even find the restaurant, which it had previously. Once it seemed to correct itself, after 15 minutes, we then could not get a place in line. The message ‘could not hold place’ just kept coming up. And now we are at our brunch destination, waiting an hour. First world problems for sure but come on.... The app let us down.
Have used the app a few times and had a huge fail tonight. App said no wait and when we arrived it was 30-45 min. Talking to the hostess they said it was steady all night and the wait has been consistent. Either the app is not updating or the restaurant is not.
Have used this app three times and have only been successful in getting a meal once. The other two times our reservation was mysteriously cancelled. The restaurant told us that after so many minutes on the list it automatically purges the list. I was skeptical of this explanation the first time but it happened again later. We no longer eat at restaurants using this app for seating. OpenTable is considerably more reliable.
The interface is usable but there are so many stupid mechanical problems. For example, if there is no wait at the restaurant, you cannot get in line to reserve a seat or at the very least put you at the front of the line when you arrive. Instead, you frequently are told “Come on in!” But when you arrive are told to wait sometimes up to an hour! If I can’t sign in until I arrive, what’s the point of this app?